Privacy Policy

Learn how we collect, use, and protect your personal information.

1. Introduction and Overview

Welcome to Kawkb! Protecting your privacy is a priority for us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our website (the "Site"), mobile apps (the "Apps"), or any of our services (collectively, the "Services"). We are committed to maintaining transparency and building trust with our community.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact details: Name, email address, phone number, and payment information.
  • Verification data: Government-issued IDs and profile photos for identity confirmation.
  • Booking data: Stay history, preferences, and special requests.
  • Communication records: Messages, reviews, and support interactions.

b. Non-Personal Information

  • Device data: IP address, browser type, and operating system.
  • Usage data: Page views, clicks, session activity, and referral information.
  • Cookies: Data collected through cookies and similar technologies to improve your experience.

3. How We Collect Information

We gather data through the following means:

  • Direct Input: Information you provide during booking, registration, or communication.
  • Automated Tools: Data from cookies and other tracking technologies used while browsing our Services.
  • Third-Party Sources: Data obtained from social media logins, advertising partners, or analytics tools.

4. How We Use Your Information

We utilize the collected data to:

  • Deliver Services: Facilitate bookings, process payments, and support your experience.
  • Personalize Your Experience: Customize your stays and communication preferences.
  • Stay Connected: Send confirmations, updates, and relevant notifications.
  • Marketing and Updates: Share promotions and newsletters (with your consent).
  • Improve Our Platform: Analyze data to enhance usability and performance.
  • Legal Compliance: Fulfill legal requirements and safeguard our community.

5. How We Share Your Information

We may share your information with:

  • Service Partners: To process payments, host content, or analyze data.
  • Affiliates: To provide consistent services within our network.
  • Legal Authorities: When necessary for compliance or protecting rights.
  • With Your Approval: When you explicitly consent to share your data (e.g., for joint promotions).

6. Data Security

We implement strong security practices to protect your data, including encryption and restricted access. While we strive to safeguard your information, no system is entirely foolproof.

7. Data Retention

We retain your personal data only as long as needed to provide services or meet legal obligations. When no longer required, we securely delete or anonymize it.

8. Your Rights

You have the right to:

  • Access your personal data.
  • Correct any inaccuracies.
  • Request deletion when applicable.
  • Opt-out of marketing communications.

To exercise these rights, contact us at support@kawkb.com.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your preferences through browser settings. For more details, please see our Cookies Policy page.

10. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If you believe we have inadvertently gathered such information, contact us immediately for removal.

11. Third-Party Links

Our platform may contain links to external sites. Please note that we do not control their privacy practices. We recommend reviewing their policies separately.

12. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications. Please check this page regularly for updates.

13. Contact Us

For questions or concerns about your privacy, reach out to us at:

Last updated: May 9, 2025